About Us

About FlowSmartSuite

FlowSmartSuite is an AI-powered automation platform designed for call-heavy service businesses.

While AI voice agents are often the first point of interaction, FlowSmartSuite goes far beyond call handling. The platform connects conversations to automated workflows, bookings, follow-ups, and clear operational visibility — so enquiries don’t just get answered, they get handled properly.

The platform was built in response to a simple operational problem: phones ring when teams are busy, and missed calls lead to missed opportunities. By combining AI voice agents with automation, workflows, and shared visibility, FlowSmartSuite ensures every enquiry is logged, routed, and followed through — without adding pressure to staff.

Although FlowSmartSuite was initially developed with letting and property management agencies in mind, the same challenges exist across many service businesses, from trades to clinics and professional practices. Wherever high call volumes and manual follow-up create friction, FlowSmartSuite provides a structured, scalable solution.

FlowSmartSuite focuses on practical automation that works alongside people, not replaces them. The goal is to reduce noise, improve consistency, and make day-to-day operations easier to manage.

FlowSmartSuite is a trading name of RJP Smart Systems, part of the RJP Group Ltd.

FAQ's

What exactly does the AI voice agent do?

The AI voice agent answers inbound calls, speaks naturally with callers, and takes action based on your rules. It can handle enquiries, book appointments or viewings, route urgent calls, and capture full call details automatically.

Will this replace my team?

No. The AI handles routine and repetitive calls so your team can focus on higher-value work. Calls that need a human touch can still be routed to your staff.

How quickly can we get set up?

Most businesses can be live within days, not weeks. We handle the configuration and guide you through setup so there’s minimal disruption to your existing operations.

Is this only for letting agents?

FlowSmartSuite was built with letting and property management agencies in mind initially, but it works equally well for any call-heavy service business where missed calls cost money.

What happens to calls and enquiries after they’re handled?

Every call and action is logged automatically. Your team can see who called, what was discussed, what actions were taken, and what needs follow-up — all in one place.

Do I need to change my existing systems?

No. FlowSmartSuite integrates with your existing calendars and workflows wherever possible. The goal is to fit into how you already work, not force a new process.

© 2026 FlowSmartSuite. All rights reserved.